Last Updated: August 15, 2023 
 
Laurie Solet Boutique ("us", "we", or "our") operates the www.lauriesolet.com website (hereinafter referred to as the "Service").
 
This page informs you of our policies regarding the collection, use and disclosure of Personal Data when you use our Service and the choices you have associated with that data.
 
We use your Personal Data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from www.lauriesolet.com
DEFINITIONS
Service
Service is the www.lauriesolet.com website operated by Bella Anna LLC, DBA Laurie Solet Boutique
Personal Data
Personal Data means data and/or information about a living individual who can be identified from that data and/or information (or from that and other and/or information either in our possession or likely to come into our possession).
Usage Data
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
INFORMATION COLLECTION AND USE
We collect several different types of information for various purposes to provide and improve our Service to you.
Personal Data
While using our Service, we may ask you to provide us with various Personal Data that can be used to contact or identify you which may include, but is not limited to:
  • Email address 
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send.
Usage Data
We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.
 
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept Cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.
USE OF DATA
We use the collected data for various purposes, including:
  • To provide and maintain our Service
  • To provide you with information, products, or services that you request from us.
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or inquired about unless you have opted not to receive such information
TRANSFER OF DATA
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
 
If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
We agree to take the steps reasonably necessary to ensure that your Personal Data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your Personal Data and other personal information.
DISCLOSURE OF DATA
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. 
General Disclosures
We may disclose Personal Data that we collect or you provide as described in this Privacy Policy:
  • To subsidiaries and affiliates. 
  • To contractors, service providers, and other third parties we use to support our business. 
  • To buyers or other successors in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Service users is among the assets transferred. 
Legal Disclosures
We may disclose your Personal Data in the good faith belief that such action is necessary to:
  • Comply with a legal obligation, including but not limited to, court orders and regulatory requests.
  • Protect and defend our rights or property.
  • Prevent or investigate possible wrongdoing in connection with the Service.
  • Protect the personal safety of users of the Service or the public.
  • Protect against legal liability.
SECURITY OF DATA
The security of your Personal Data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
SERVICE PROVIDERS
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service- related services or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
  • Google Analytics

    Google Analytics is a web     analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

    You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add- on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.

    For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
Behavioral Remarketing
We use remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use Cookies to inform, optimize and serve ads based on your past visits to our Service.
  • Google Ads (AdWords)

    Google Ads (AdWords) remarketing service is provided     by Google Inc.

    You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: https://adssettings.google.com/authenticated

    Google also recommends installing the Google Analytics Opt-out Browser Add-on - https://tools.google.com/dlpage/gaoptout - for your web browser. Google Analytics Opt-out Browser Add- on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

    For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
LINKS TO OTHER SITES
Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
CHILDREN'S PRIVACY
Our Service does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.
CHANGES TO THIS PRIVACY POLICY
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, please contact us by email: hello@lauriesolet.com

 

Privacy Policy

Last Updated: August 15, 2023

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and
tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

CAN I CANCEL OR MAKE CHANGES TO MY ORDER?

As long as your oder hasn't shipped, yes! If you haven't receive an email that your order has shipped, you can always log into your account or contact us to cancel or change your order.

WHY WAS MY ORDER CANCELLED?

While it is rate, it is possible for items to become out of stock. If this does occur, we will notify you about the cancellation and issue a refund. If your order contains additional items, these items will still be shipped as normal.

WHAT DO I DO IF I RECEIVE A DAMAGED ORDER?

If you receive a damaged or incorrect item, please contact us and we will assist you asap!

SHIPPING

WHEN WILL MY ORDER SHIP?

All orders are processed and shipped within two business days of your order date from St. Louis, Missouri. During high volume periods, it might take us longer. You will receive an email when your order has shipped.

HOW DO I TRACK MY PACKAGE?

The moment your order ships, you will receive a Shipping
Confirmation to the email address you entered on your order. Please note: itNmay take up to 48 hours from the time we scan your package to when the tracking information is available.

If you don’t receive an email, check your Spam or Updates
folders and add hello@lauriesolet.com to your safe sender list. You can also
check your order status by logging into your account.

We do our best to ensure the timely delivery of all orders, but
please bear in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, these packages can arrive outside of the estimated timeframe. 

WHAT ARE THE SHIPPING RATES?

All orders over $200 will enjoy free shipping. Orders under $200 will be charged a flat $15 shipping fee. Shipping is not refundable.

DO YOU SHIP INTERNATIONALLY?

Unfortunately, we do not offer shipping outside of the United States.

DISCOUNT CODES AND GIFT CARDS

HOW DO I USE A PROMO CODE?

Add your items to your shopping bag and continue to checkout. At checkout, enter the promo code in the field labeled “discount code” and click
Apply. Your promotion code will be applied to your order and reflected under your order total. If you’ve followed a link during a sale or promotion, your code might already be loaded into your checkout.

Please note: only one promo code can be used per order,
including sales or promotions with automatic discounts. Codes cannot be applied to previous purchases or towards the purchase of a gift card. Some additional exclusions may apply.

HOW DO I USE MY GIFT CARD OR STORE CREDIT?

Store credits and e-gift cards are delivered by email. After your order, you will receive an email with your credit, which you can use on future orders, in-store or online.

To use your gift card or store credit, add your items to your shopping carte and continue to checkout. At checkout, enter your gift card number in the field labeled "Gift Card or Discount Code" and click Apply.

CAN MORE THAN ONE GIFT CARD BE USED TOWARDS A PURCHASE

Place block content hereYes. You can redeem another gift card during checkout.

CAN A GIFT CARD BE USED TO BUY A GIFT CARD?

No. You cannot use a gift card to purchase another gift card.

CAN A GIFT CARD BE USED TO PAY FOR SHIPPING AND TAXES?

Yes, gift cards are applied to the final order total which includes shipping and taxes.

RETURNS & EXCHANGES

WHAT IS YOUR RETURN POLICY?

Place bloWe accept in-store exchanges or issue store credit minus shipping costs for unworn, unwashed merchandise with original store tags
attached and in original packaging within 21 days of your order date. If you receive an item that is damaged, please Contact Us directly. Please note: we do not issue refunds. Any reduced-priced merchandise, plus Jewelry is FINAL SALE, in which
case they are not eligible for refund, exchange, or store credit. 

WHY DON'T YOU ISSUE REFUNDS?

We are a small, locally owned shop, so we do not currently offer refunds. If you have any questions on products or sizing, please contact us. We
receive new items daily, so we hope you’ll find something to exchange your original items for.  Remember gift cards are easily transferable and they
never expire. If you have any questions about the fit of an item, please feel free to contact us before you make your purchase. 

CAN I RETURN OR EXCHANGE ITEMS THAT WERE PURCHASED ON SALE?

Any reduced-priced merchandise, plus Jewelry is FINAL SALE, in which case they are not eligible for refund, exchange, or store credit. 

I NEED TO RETURN SOMETHING!

We get it - sometimes it doesn’t work!  Submit your return via
our Online Return Portal. Just enter the order number and email associated with the order you wish to return. Select your items and reason for return. Once your return is approved, you will receive an email with a prepaid shipping label and directions to complete your return. A $10 Return Shipping fee will be deducted from your store credit.

HOW LONG DOES IT TAKE TO PROCESS MY RETURN?

Returns are generally processed within 2 business days of when we receive your return.

I NEED TO EXCHANGE AN ITEM

Unfortunately, we cannot process exchanges online at this time. If you would like to exchange an item, return your item(s) using our Online Return Portal. Once we receive your order we will email you a store credit that can be used to place a new order. 

If you received a damaged item and need to exchange it for the same item, or have a question
about exchanging, please contact us and we will assist you.

BUYING INQUIRIEs

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BUYING INQUIRIES

LOVE TO SELL YOUR BRAND?

We love finding fresh, new brands to add to our merchandise mix. Please email our buyer at Buying@lauriesolet.com. Please do not call the store.