This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and
tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

As long as your oder hasn't shipped, yes! If you haven't receive an email that your order has shipped, you can always log into your account or contact us to cancel or change your order.

While it is rate, it is possible for items to become out of stock. If this does occur, we will notify you about the cancellation and issue a refund. If your order contains additional items, these items will still be shipped as normal.

If you receive a damaged or incorrect item, please contact us and we will assist you asap!

All orders are processed and shipped within two business days of your order date from St. Louis, Missouri. During high volume periods, it might take us longer. You will receive an email when your order has shipped.

The moment your order ships, you will receive a Shipping
Confirmation to the email address you entered on your order. Please note: itNmay take up to 48 hours from the time we scan your package to when the tracking information is available.

If you don’t receive an email, check your Spam or Updates
folders and add hello@lauriesolet.com to your safe sender list. You can also
check your order status by logging into your account.

We do our best to ensure the timely delivery of all orders, but
please bear in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, these packages can arrive outside of the estimated timeframe. 

All orders over $200 will enjoy free shipping. Orders under $200 will be charged a flat $15 shipping fee. Shipping is not refundable.

Unfortunately, we do not offer shipping outside of the United States.

Add your items to your shopping bag and continue to checkout. At checkout, enter the promo code in the field labeled “discount code” and click
Apply. Your promotion code will be applied to your order and reflected under your order total. If you’ve followed a link during a sale or promotion, your code might already be loaded into your checkout.

Please note: only one promo code can be used per order,
including sales or promotions with automatic discounts. Codes cannot be applied to previous purchases or towards the purchase of a gift card. Some additional exclusions may apply.

Store credits and e-gift cards are delivered by email. After your order, you will receive an email with your credit, which you can use on future orders, in-store or online.

To use your gift card or store credit, add your items to your shopping carte and continue to checkout. At checkout, enter your gift card number in the field labeled "Gift Card or Discount Code" and click Apply.

Place block content hereYes. You can redeem another gift card during checkout.

No. You cannot use a gift card to purchase another gift card.

Yes, gift cards are applied to the final order total which includes shipping and taxes.

Place bloWe accept in-store exchanges or issue store credit minus shipping costs for unworn, unwashed merchandise with original store tags
attached and in original packaging within 21 days of your order date. If you receive an item that is damaged, please Contact Us directly. Please note: we do not issue refunds. Any reduced-priced merchandise, plus Jewelry is FINAL SALE, in which
case they are not eligible for refund, exchange, or store credit. 

We are a small, locally owned shop, so we do not currently offer refunds. If you have any questions on products or sizing, please contact us. We
receive new items daily, so we hope you’ll find something to exchange your original items for.  Remember gift cards are easily transferable and they
never expire. If you have any questions about the fit of an item, please feel free to contact us before you make your purchase. 

Any reduced-priced merchandise, plus Jewelry is FINAL SALE, in which case they are not eligible for refund, exchange, or store credit. 

We get it - sometimes it doesn’t work!  Submit your return via
our Online Return Portal. Just enter the order number and email associated with the order you wish to return. Select your items and reason for return. Once your return is approved, you will receive an email with a prepaid shipping label and directions to complete your return. A $10 Return Shipping fee will be deducted from your store credit.

Returns are generally processed within 2 business days of when we receive your return.

Unfortunately, we cannot process exchanges online at this time. If you would like to exchange an item, return your item(s) using our Online Return Portal. Once we receive your order we will email you a store credit that can be used to place a new order. 

If you received a damaged item and need to exchange it for the same item, or have a question
about exchanging, please contact us and we will assist you.

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We love finding fresh, new brands to add to our merchandise mix. Please email our buyer at Buying@lauriesolet.com. Please do not call the store.